FAQ / Contact

We look at data across Ticketmaster, StubHub, and other marketplaces to create a comprehensive dataset of listings comparable to your seats. Then, based on your particular team’s sales and listing price trends, we will price your tickets to sell at the highest the market allows. Plus, our pricing updates up to every 10 minutes to ensure the most up-to-date pricing.  

Factors that drive resale values down:

• Selling close to the game
• Weekday games
• Expectations or interest for either the home or road team are low
• Key player injuries

Factors that drive resale values higher:

• Selling more than two months from the game
• Expectations and interest for either the home or road team are high
• Major holidays
• Weekend games

To learn more, please read our blog article on pricing.

Per IRS regulations that took effect Jan 1st, 2022, we are required to submit a 1099-K for anyone that sells more than $600 of tickets. This reporting requirement has recently been delayed and will take effect in the 2023 calendar year.

If you do not cross $600 in ticket sales for 2023, we will not be filing a 1099-K to the federal or state tax entities. However, if you exceed $600 in ticket sales in 2023, we will mail you and the federal and state tax entities a 1099-K in January 2024.

Upon your first listing, the IRS requires us to collect a W-9. Please note the secure W-9 form request will come from our partner tax1099.com. Additionally, the IRS requires that we withhold payments until the W-9 is complete and the taxpayer identification number provided matches the IRS database.

Please note that your certified tax professional can best advise you on how the 1099-K process impacts you, as each individual will have different tax implications.

Your commission rate* is based on your overall seat value. Tap on any game in your account to see a complete pricing breakdown of 3rd party fees (e.g., Ticketmaster, StubHub, SeatGeek, etc.) and TiqAssist’s commission.

*Your commission rate may vary between different sets of season tickets.

By broadcasting to 10+ marketplaces and reaching 5x the buyers, TiqAssist can sell your tickets at a premium. As a result, most clients make equal to or MORE per ticket without the hassle of selling on their own!

TiqAssist is built exclusively for reselling games within season ticket packages for major league sports (NFL, NBA, NHL, MLB, and MLS) in the US. Unfortunately, we do not yet support NCAA sports.

For your convenience and security, the tickets stay in your team’s season ticket account until the tickets sell. At this point, TiqAssist will transfer the tickets to the buyer. To start listing with TiqAssist, we require users to enter their team’s season ticket account credentials into our secure platform. TiqAssist and our partner marketplaces can authenticate your tickets and transfer them to the buyer once they sell.

In the rare case that your tickets haven’t sold within 3 days of the event, we will offer to purchase your tickets at fair market value.

We determine fair market value by looking at similarly priced seats to yours and by factoring in the market’s direction. You have the option of accepting the offer or keeping the tickets.

We encourage our clients to list well in advance of the game to maximize their resale value and reduce the chance the market dips below your cost.

The primary marketplaces we list on are Ticketmaster, Stubhub, VividSeats, Seatgeek, Gametime, Ticket Network, TickPick, and various ticket broker marketplaces. No marketplace represents more than 20% of our sales, which signifies the importance of listing on multiple marketplaces. Doing so can yield 4-5x as many buyers relative to listing on only one marketplace.

We leverage technology that immediately takes down the listing from every marketplace the instant the tickets sell.

Payments are initiated on the first Tuesday after the event and will arrive in your bank account up to three business days later.

Due to the Covid-19 pandemic, most marketplaces are making payments AFTER the event occurs. Marketplaces do this, given the risk that events can get canceled because of a COVID outbreak.

Payments are made only if the game occurs.  They are initiated on the second Tuesday after the event and will arrive in your bank account up to three business days later.

Due to the Covid-19 pandemic, most marketplaces are making payments AFTER the event occurs. Marketplaces do this, given the risk that events can get canceled because of a COVID outbreak.

Yes! We handle playoff ticket sales for all of our supported leagues. When your team’s playoff season approaches, go to your ‘Account’ section, select ‘Playoff Tickets,’ and follow the prompts.

We center the TiqAssist experience around simplicity. Our selling experts manage all pricing for you. 

You can monitor the real-time pricing of your tickets in your TiqAssist dashboard, and you can easily delist tickets as you please.  

We guide our season ticket holder clients to think of their season ticket resale performance like a stock portfolio; meaning look at the overall sales across the season. Some games will sell for less than you’d think due to various market-related factors (add blog link), and others will go for more than expected.

Currently, the TiqAssist app is only available on the App Store. Until we are available in Google Play, we are committed to providing the best possible user experience for all our users, regardless of their platform.

You can easily list or delist tickets in your TiqAssist dashboard until the tickets sell.

All data submitted with the TiqAssist application is encrypted while in transit. In addition, we encrypt your team credentials before storing them in our database. We do not share any data with 3rd parties for promotional purposes. The security of your season ticket account is our top priority.

We look at data across Ticketmaster, StubHub, and other marketplaces to create a comprehensive dataset of listings comparable to your seats. Then, based on your particular team’s sales and listing price trends, we will price your tickets to sell at the highest the market allows. Plus, our pricing updates up to every 10 minutes to ensure the most up-to-date pricing. 

In general, ticket prices drop as the event approaches. Because of this, we generally try to sell the tickets quickly while simultaneously achieving a premium above similar seats. To learn more, please read our blog article on pricing.

We currently do not support parking. The good news is that parking is relatively easy for you to sell through your team account, given how parking passes are easier to price and sell.

List as early as possible to maximize your resale value, ideally at the schedule release. As the event approaches, supply tends to build up, leading to a steadily decreasing resale value on average. For information and advice, visit our blog.

We do not purchase season ticket packages, but many clients list their entire season at the schedule release when prices are the highest. Therefore, we may sell most of your season quicker than you can find a buyer for your entire season.

After joining TiqAssist, you can email/text that you want to sell your entire season (or list the various games via your TiqAssist dashboard). It’s just that simple!

We currently do not purchase seat licenses. However, many clients decide to hold on to their seat license and list their entire season at the schedule release when prices are the highest. 

Selling seat licenses is a lengthy process and often unsuccessful. Therefore, selling all your tickets for the season and putting your seat license up for the following season may be your best strategy.

We currently support season ticket holders for NFL, NBA, NHL, MLB, and MLS.

We look at data across Ticketmaster, StubHub, and other marketplaces to create a comprehensive dataset of listings comparable to your seats. Then, based on your particular team’s sales and listing price trends, we will price your tickets to sell at the highest the market allows. Plus, our pricing updates up to every 10 minutes to ensure the most up-to-date pricing.  

Factors that drive resale values down:

• Selling close to the game
• Weekday games
• Expectations or interest for either the home or road team are low
• Key player injuries

Factors that drive resale values higher:

• Selling more than two months from the game
• Expectations and interest for either the home or road team are high
• Major holidays
• Weekend games

To learn more, please read our blog article on pricing.

Per IRS regulations that took effect Jan 1st, 2022, we are required to submit a 1099-K for anyone that sells more than $600 of tickets. This reporting requirement has recently been delayed and will take effect in the 2023 calendar year.

If you do not cross $600 in ticket sales for 2023, we will not be filing a 1099-K to the federal or state tax entities. However, if you exceed $600 in ticket sales in 2023, we will mail you and the federal and state tax entities a 1099-K in January 2024.

Upon your first listing, the IRS requires us to collect a W-9. Please note the secure W-9 form request will come from our partner tax1099.com. Additionally, the IRS requires that we withhold payments until the W-9 is complete and the taxpayer identification number provided matches the IRS database.

Please note that your certified tax professional can best advise you on how the 1099-K process impacts you, as each individual will have different tax implications.

Your commission rate* is based on your overall seat value. Tap on any game in your account to see a complete pricing breakdown of 3rd party fees (e.g., Ticketmaster, StubHub, SeatGeek, etc.) and TiqAssist’s commission.

*Your commission rate may vary between different sets of season tickets.

By broadcasting to 10+ marketplaces and reaching 5x the buyers, TiqAssist can sell your tickets at a premium. As a result, most clients make equal to or MORE per ticket without the hassle of selling on their own!

TiqAssist is built exclusively for reselling games within season ticket packages for major league sports (NFL, NBA, NHL, MLB, and MLS) in the US. Unfortunately, we do not yet support NCAA sports.

For your convenience and security, the tickets stay in your team’s season ticket account until the tickets sell. At this point, TiqAssist will transfer the tickets to the buyer. To start listing with TiqAssist, we require users to enter their team’s season ticket account credentials into our secure platform. TiqAssist and our partner marketplaces can authenticate your tickets and transfer them to the buyer once they sell.

In the rare case that your tickets haven’t sold within 3 days of the event, we will offer to purchase your tickets at fair market value.

We determine fair market value by looking at similarly priced seats to yours and by factoring in the market’s direction. You have the option of accepting the offer or keeping the tickets.

We encourage our clients to list well in advance of the game to maximize their resale value and reduce the chance the market dips below your cost.

The primary marketplaces we list on are Ticketmaster, Stubhub, VividSeats, Seatgeek, Gametime, Ticket Network, TickPick, and various ticket broker marketplaces. No marketplace represents more than 20% of our sales, which signifies the importance of listing on multiple marketplaces. Doing so can yield 4-5x as many buyers relative to listing on only one marketplace.

We leverage technology that immediately takes down the listing from every marketplace the instant the tickets sell.

Payments are initiated on the first Tuesday after the event and will arrive in your bank account up to three business days later.

Due to the Covid-19 pandemic, most marketplaces are making payments AFTER the event occurs. Marketplaces do this, given the risk that events can get canceled because of a COVID outbreak.

Payments are made only if the game occurs.  They are initiated on the second Tuesday after the event and will arrive in your bank account up to three business days later.

Due to the Covid-19 pandemic, most marketplaces are making payments AFTER the event occurs. Marketplaces do this, given the risk that events can get canceled because of a COVID outbreak.

Yes! We handle playoff ticket sales for all of our supported leagues. When your team’s playoff season approaches, go to your ‘Account’ section, select ‘Playoff Tickets,’ and follow the prompts.

We center the TiqAssist experience around simplicity. Our selling experts manage all pricing for you. 

You can monitor the real-time pricing of your tickets in your TiqAssist dashboard, and you can easily delist tickets as you please.  

We guide our season ticket holder clients to think of their season ticket resale performance like a stock portfolio; meaning look at the overall sales across the season. Some games will sell for less than you’d think due to various market-related factors (add blog link), and others will go for more than expected.

Currently, the TiqAssist app is only available on the App Store. Until we are available in Google Play, we are committed to providing the best possible user experience for all our users, regardless of their platform.

You can easily list or delist tickets in your TiqAssist dashboard until the tickets sell.

All data submitted with the TiqAssist application is encrypted while in transit. In addition, we encrypt your team credentials before storing them in our database. We do not share any data with 3rd parties for promotional purposes. The security of your season ticket account is our top priority.

We look at data across Ticketmaster, StubHub, and other marketplaces to create a comprehensive dataset of listings comparable to your seats. Then, based on your particular team’s sales and listing price trends, we will price your tickets to sell at the highest the market allows. Plus, our pricing updates up to every 10 minutes to ensure the most up-to-date pricing. 

In general, ticket prices drop as the event approaches. Because of this, we generally try to sell the tickets quickly while simultaneously achieving a premium above similar seats. To learn more, please read our blog article on pricing.

We currently do not support parking. The good news is that parking is relatively easy for you to sell through your team account, given how parking passes are easier to price and sell.

List as early as possible to maximize your resale value, ideally at the schedule release. As the event approaches, supply tends to build up, leading to a steadily decreasing resale value on average. For information and advice, visit our blog.

We do not purchase season ticket packages, but many clients list their entire season at the schedule release when prices are the highest. Therefore, we may sell most of your season quicker than you can find a buyer for your entire season.

After joining TiqAssist, you can email/text that you want to sell your entire season (or list the various games via your TiqAssist dashboard). It’s just that simple!

We currently do not purchase seat licenses. However, many clients decide to hold on to their seat license and list their entire season at the schedule release when prices are the highest. 

Selling seat licenses is a lengthy process and often unsuccessful. Therefore, selling all your tickets for the season and putting your seat license up for the following season may be your best strategy.

We currently support season ticket holders for NFL, NBA, NHL, MLB, and MLS.